If Uber Eats keeps logging you out, start with the simple causes: an outdated app, an interrupted connection, changed Uber account credentials, duplicate accounts, or a verification problem. Update the app, restart the phone, try signing in on the web, and confirm that you are using the same email address or phone number tied to your Uber account.
If you only want to log out of Uber Eats manually, open the account or profile area, enter Settings, and look for Sign out near the bottom. The exact labels can differ by app version and device. Signing out does not delete your account, orders, Uber Cash, or Uber One membership.
How to log out of Uber Eats
In the Uber Eats app
- Open Uber Eats.
- Tap Account or your profile icon.
- Open Settings.
- Scroll down and tap Sign out.
- Confirm if the app asks you to do so.
If there is no Sign out option, update Uber Eats from the Apple App Store or Google Play Store and check again. Interface labels move occasionally. Do not use account deletion merely to sign out; deleting an Uber account is a separate action that can affect both Uber rides and Uber Eats.
On a shared or public computer
Open the account menu on the Uber Eats website and choose Sign out before closing the browser. If you used a shared device, do not save the password in the browser. If you believe the session remained active, change your Uber password from a device you trust.
Why does Uber Eats keep logging me out?
A forced logout does not prove that your account was hacked. It can happen after an app update, a password or profile change, a temporary service problem, an unstable connection, or an account-verification issue. Uber’s own sign-in help also identifies duplicate accounts and changes made to a linked driver account as possible causes.
Work through the following fixes in order. Stop when the app remains signed in; repeatedly clearing data or changing passwords can make diagnosis harder.
1. Check for a temporary outage or connection problem
Try loading another website or app over the same Wi-Fi or mobile connection. Then switch networks once: move from Wi-Fi to cellular data, or the reverse. If Uber Eats works on one network but not the other, the problem is likely the connection rather than the account.
Uber’s current sign-in troubleshooting notes that temporary service instability can also block login. Wait a few minutes and try again before changing account details.
2. Update Uber Eats and your phone
Open the App Store or Google Play Store, find Uber Eats, and install any available update. Also check for a pending iOS or Android update. Uber recommends using the latest app version and checking the operating system when sign-in errors persist.
After updating, fully close Uber Eats and restart the phone. Reopen the app and sign in once. A restart is a reasonable first step; there is no need to assume that expired tokens are “piling up” or that a particular percentage of logouts has one cause.
3. Verify the email address, phone number, and password
Uber rides and Uber Eats use the same Uber account credentials. Make sure you are not trying an older email address, a second phone number, or a separate account created accidentally. Uber says duplicate accounts are a common reason people cannot sign in and may need to be combined by support.
If you changed the email address or password on a linked driver or delivery account, that change can also affect the rider account. Try signing in at Uber’s website with the same credentials. A successful web login suggests the account works and the problem is limited to the mobile app.
4. Reset the password if the credentials no longer work
Use Uber’s official password-reset process rather than guessing repeatedly. Uber sends a reset link to the email address associated with the account, and the link expires after a short period.
Create a unique password that is not reused elsewhere. Uber states that support will not ask you to disclose your password by email or in another communication. After resetting it, sign in again on only the devices you actually use.
5. Fix verification-code problems
If Uber accepts the password but you never receive the verification text, confirm that the account has the correct mobile number. Request the code again once, then allow several minutes for delivery. Restarting the phone can help, and your carrier may need to confirm that short-code SMS messages are enabled.
Uber’s verification-text guidance provides a support route when the code still does not arrive. Never give a verification code to someone who contacts you unexpectedly.
6. Clear the app’s local problem safely
Android
- Open Settings and choose Apps.
- Select Uber Eats.
- Choose Storage or Storage & cache.
- Tap Clear cache.
- Restart the app.
Clearing the cache should not remove the account, though Android labels vary by manufacturer. Avoid Clear storage unless you are prepared to sign in again and re-enter any local preferences.
iPhone
iOS does not offer a universal per-app “clear cache” control. First force-close Uber Eats and restart the iPhone. If the issue continues, delete or offload the app through iPhone Storage, reinstall it from the App Store, and sign in again. Confirm that you know the correct account credentials before removing the app.
7. Treat unfamiliar activity as a security issue
Reset the password immediately if you see orders, trips, profile changes, or other activity you did not authorize. Uber’s compromised-account guidance identifies unrecognized requests and account changes as warning signs.
Do not rely on a guessed sender address or a supposed “security flag” email. Open Uber or type the official help address yourself instead of following a suspicious link. A forced logout by itself is not enough evidence to conclude that fraud detection blocked the account.
8. Contact Uber when the account still will not stay signed in
Use Uber’s official Uber Eats sign-in help if the password reset, verification check, update, restart, and web-login test do not resolve the problem. Be ready to provide:
- The email address and phone number associated with the account
- The device model and current iOS or Android version
- The Uber Eats app version
- The exact error message, if one appears
- Whether sign-in works on the web or another device
- When the most recent forced logout occurred
Do not post passwords, full payment-card numbers, or verification codes in a public forum. Use only the fields requested on Uber’s official support page.
Frequently asked questions
Does logging out of Uber Eats cancel an order?
No. Signing out does not normally cancel an accepted order. Sign back in with the same Uber account to view its status. If an order seems missing, check the account used and the order confirmation before placing it again.
Does signing out cancel Uber One?
No. Signing out of the app is not the same as canceling a subscription. Manage Uber One separately from the membership area of the account.
Are Uber and Uber Eats logins the same?
Yes. Uber says an existing Uber rides account can be used for Uber Eats, and it recommends one account for both services.
Why does Uber Eats ask me to verify every time?
Confirm that the phone number is correct, that verification texts can reach the device, and that the app and operating system are updated. If repeated verification continues across networks and devices, use Uber’s official account-support form.
Should I delete my account to stop the logout problem?
No. Account deletion is not a troubleshooting step. It can affect both Uber and Uber Eats data. Try the update, credential, verification, cache, reinstall, and support steps first.
Bottom line
To sign out deliberately, open the account area, enter Settings, and choose Sign out. If Uber Eats signs you out unexpectedly, check the connection, update the app and phone, verify the shared Uber credentials, reset the password if necessary, solve any verification-code problem, and reinstall only after simpler steps fail. Contact Uber through its official help pages when the issue follows the account across devices.
If the account opens but a recent purchase is missing, use the Uber Eats disappeared-order checklist before ordering again.
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